8qqee Terms & Conditions – Complete English Version

1 Introduction & Consent

Welcome to 8qqee. These Terms and Conditions ("Terms") apply to the 8qqee betting platform and all its services. By using the website or app, you are considered to have automatically agreed to these Terms.

Our terms and conditions are written in Bengali so users in Bangladesh can understand them with ease. If any clause is unclear, please reach out to our support team.

8qqee is an online betting platform operating under an international licence, offering betting markets across cricket, football, kabaddi, and more. We are committed to protecting the interests of our users.

2 Account Registration & Eligibility

To open an account with 8qqee, you must meet the following requirements. All information provided during registration must be completely accurate and truthful. Providing false information will result in account closure.

• Applicants must be 18 years of age or older.
• Each person may register only one account. If multiple accounts are created, all of them will be permanently closed.
• A valid email address and mobile number must be provided at the time of registration.
• A copy of your national ID or passport may be required for identity verification (KYC).
• Keeping your account password confidential is your own responsibility.
• Sharing or transferring your account to another person is strictly prohibited.

3 Betting Rules & Policies

Please read this section carefully before placing any bets on 8qqee. These terms and conditions apply equally to all betting activity on the platform.

• Once a bet is confirmed, it cannot be changed or cancelled — unless the app supports a "Cash Out" feature, in which case that option may be used.
• If incorrect odds are displayed due to a system error, the affected bet will be considered void and the stake will be returned.
• For live bets placed after a match has started, live odds will apply.
• If a match is abandoned or postponed, bets will be settled in accordance with the applicable rules.
• The minimum bet amount is ৳20, and the maximum limit varies depending on the specific event.
• Any bet suspected of being linked to match-fixing or manipulation will be investigated and cancelled.
• Placing bets on opposing outcomes of the same event simultaneously ("arbitrage betting") is prohibited.

4 Payments, Deposits & Withdrawals

8qqee processes payments through Bangladesh's leading mobile banking services. The following terms apply to all deposits and withdrawals.

• The minimum deposit amount is ৳100.
• The minimum withdrawal amount is 500 BDT.
• Withdrawals must be made to the mobile number registered on your account — payments to third-party numbers will not be processed.
• Withdrawals may be withheld if KYC verification has not been completed.
• Withdrawal requests are typically processed within 1–24 hours.
• Deposited funds must be wagered at least once before a withdrawal can be made.
• We cooperate with the relevant authorities to prevent money laundering.

5 Bonuses, Offers & Promotions

8qqee regularly offers a variety of bonuses and promotional offers. Each offer has its own specific terms, which are clearly stated on the offer page.

• The welcome bonus is for new members only and can be claimed once per person.
• To withdraw bonus funds, you must first meet the specified wagering requirements.
• A minimum odds requirement may apply to bets placed using bonus funds.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• 8qqee reserves the right to modify, suspend, or cancel any bonus at any time.
• If an account is found to have been created with the intent to abuse promotional offers, all bonuses will be forfeited.

6 Responsible Gaming Policy

At 8qqee, we believe betting is a form of entertainment — not a financial solution. We want every user to enjoy the platform safely and responsibly.

• Users can set their own daily, weekly, or monthly deposit limits.
• You have the option to temporarily or permanently exclude yourself from the platform (Self-Exclusion).
• If you are experiencing difficulties, our support team can guide you toward professional assistance.
• If suspicious activity is detected on an account, 8qqee may reach out proactively.
• The use of family filtering software is recommended to protect minors.

7 Data Privacy

Your personal information is important to us. 8qqee only collects data necessary to operate its services and never sells it to third parties.

• Personal information is used solely for account management, payment processing, and customer service.
• SSL encryption and advanced security measures are in place to protect your data.
• Information may be disclosed to government authorities where required by law.
• For more details, visit our Privacy Policy available on the page.

8 Account Suspension or Closure

8qqee reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Violating any clause of the Terms & Conditions.
• If the user is found to have engaged in fraudulent or illegal activity.
• Evidence of operating multiple accounts.
• Providing false information during KYC verification.
• Proven misuse of bonuses.
• Attempting to exploit any technical vulnerability on the platform.

Users may request account closure at any time. Any remaining balance (if applicable and subject to completed KYC verification) will be refunded.

9 Dispute Resolution

If you have a dispute regarding the outcome of a bet or a payment, please follow the process below:

• Start by contacting the support team via live chat or email.
• Complaints must be submitted within 72 hours of the incident.
• Attaching relevant screenshots or supporting information helps speed up the resolution process.
• The support team will provide an initial response within 48 hours.
• Complex cases will be escalated to the senior team and resolved within a maximum of 7 business days.
• 8qqee's decision is final in all matters relating to bet settlement.

10 Policy on Changes to Terms

8qqee reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via email or in-app notification.

• At least 7 days' notice will be given before any changes take effect.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated Terms.
• If you do not agree to the updated terms, you may request to close your account.